Insurance Claim Assistance

Claim assistance, not a promise of approval

Filing an insurance claim after a collision can be confusing. Our team helps customers navigate insurance claims alongside the repair — starting with a free estimate you can share with your insurer, whether that's in person or from photos.

This is claim assistance, not a guarantee of insurer approval or a direct relationship with every carrier. Choose "Insurance claim" on the estimate form and let us know the details.

Questions about your rights come up early in a claim. Our guides explain whether you can choose your own body shop in California and who pays for a rental car, with links to the California agencies that publish the rules. See all post-accident guides.

Independent insurer claim guides

These guides explain how to start a claim with a named insurer and how repair coordination generally works. They are independent guides: Capital Collision Center is not affiliated with or endorsed by State Farm, Farmers, Liberty Mutual, or National General, and is not an approved or direct repair facility of any of them. Carrier names are used only to identify the claims process.

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