Frequently Asked Questions
Answers to common questions about estimates, insurance claims, hours, and services.
Do you offer free estimates?
Yes. Estimates are free, in person or from photos. Start online or call — our team will follow up.
Do you help with insurance claims?
Yes. We help customers navigate insurance claims as part of the repair process. This is claim assistance, not a guarantee of approval or a direct relationship with every carrier.
How long does a repair take?
Timing depends on the damage and parts availability, so it varies by vehicle.
What are your hours?
Monday through Saturday, 8:00 AM to 6:00 PM. Closed Sunday.
Where are you located?
14857 Bessemer St, Van Nuys, CA 91411.
Do you do frame repair?
Yes. We use laser frame measuring for unibody and full-frame structural repair.
Do you do paint work?
Yes. We offer color-matched paint and body work as part of collision repair.
Can I pay through insurance or out of pocket?
Both. The estimate form lets you indicate whether you're paying through an insurance claim or out of pocket.